When Michael and Tatjana reached out to The Caton Team – we were very excited to be their Realtors for their first home purchase. We got them preapproved with Melanie Flynn of First Priority Financial and hit the ground running. They were so excited, started checking out properties and sooner than later, we began to write some offers.
With fingers crossed and prayers whispered we waited on pins and needles to hear back on their first offer… they didn’t get it. The first time you lose a house – it’s the pits. The second and third time it doesn’t get any easier. Tatjana and Michael started to lose hope. Who wouldn’t?
But The Caton Team wouldn’t let them lose out on their dream. As full time Realtors, we’ve spent countless sleepless nights hoping and praying our client’s dreams come true. We knew – you have to get back on the horse, try, try again….there are other fish in the sea.
And they did – but they had one request. They no longer wanted to write a letter to the seller that included their adorable family photo. In shock, I asked why. They were adamant – ‘what’s the point? The seller is looking for the most money and highest offer.’ I smiled. We could hear the disappointment in their voice. But we had faith. We couldn’t change what we were doing. The offer package The Caton Team prepares for each offer is thorough and it is successful. Sometimes money talks. But sometimes, it’s the other items in the offer package that get the recognition.
As we waited to hear back on their offer I was looking at the copy of the photo we sent of their family. I’ve known Tatjana since the 6th grade and here she was, with her husband and two beautiful sons… The phone rang, couldn’t get to it fast enough. It was the seller’s agent. I could hear the happiness in her hello. They got the house. Quickly she interjected – it wasn’t about being the highest price, they weren’t. It was about the letter and the picture. (It still brings tears to my eyes.) Turns out the owner was deceased and had charged her best friend with handling her estate. Her wish was for her home to be sold to a nice family – not an investor. She had built that home from the ground up, raised her family there, and she wanted her best friend to pick the sweetest family for her home. And boy they couldn’t have found a better family.
Sometimes it really isn’t just about the money.
Congratulations to Michael and Tatjana – to many happy years and memories in your new home!
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Thanks for reading – Sabrina